Privacy Policy

Effective Date: October 15, 2025

Introduction

At Cnax AI, an AI consulting agency dedicated to helping small businesses leverage artificial intelligence solutions, one of our main priorities is the privacy of our clients, visitors, and users. This Privacy Policy outlines the types of information collected and recorded by Cnax AI and how we use it.

This policy applies to our website (cnax.ai, assuming that's your domain—replace if different), consulting services, and any related online or offline interactions. It does not apply to information collected by third parties or through channels outside our control.

By engaging with our services, visiting our website, or providing information to us, you consent to this Privacy Policy and agree to its terms. If you do not agree, please do not use our services.

Information We Collect

We collect information to provide AI consulting services tailored to small businesses. The types of information may include:

Personal Information: When you contact us, request a consultation, or sign up for services, we may collect your name, email address, phone number, company name, business address, and other contact details.
Business and Project Data: Details about your small business operations, such as industry, goals, datasets for AI analysis (if provided), or other information shared during consultations to develop AI strategies.
Usage Data: Automatically collected data like IP addresses, browser type, device information, pages visited, time spent on our site, and referral sources via log files and analytics tools.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, track preferences, and analyze trends. This may include third-party tools like Google Analytics.
AI-Related Data: If applicable, anonymized or aggregated data from AI consultations (e.g., model outputs or insights), but we do not collect sensitive data without explicit consent.

We only collect information that is necessary for our services and make the purpose clear at the time of collection. We do not knowingly collect personal information from children under 13.

How We Use Information

Cnax AI uses collected information for legitimate business purposes, including:

Providing AI consulting services, such as developing custom AI solutions, recommendations, or training for small businesses.
Communicating with you about consultations, updates, newsletters, or marketing (with opt-out options).
Improving our services, website, and AI offerings through analysis and feedback.
Preventing fraud, ensuring security, and complying with legal obligations.
Personalizing experiences, such as tailoring AI advice based on your business needs.

We do not use your data for automated decision-making that produces legal effects without human oversight. Any AI processing of data is done ethically and transparently.

Sharing Information

We respect your privacy and do not sell your personal information. We may share data in limited circumstances:

Service Providers: With trusted third parties (e.g., cloud providers, analytics tools, or AI platforms) who assist in our operations, bound by confidentiality agreements.
Business Partners: Anonymized insights with partners for collaborative AI projects, only with your consent.
Legal Requirements: If required by law, subpoena, or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We ensure any shared data is protected and used only for the intended purpose. Third-party privacy policies (e.g., Google's) apply to their handling of data.

Security

Cnax AI takes reasonable measures to protect your information from unauthorized access, loss, or breach. This includes encryption, secure servers, access controls, and regular security audits. However, no system is 100% secure, and we cannot guarantee absolute protection. In case of a data breach, we will notify affected parties as required by law.

User Rights

You have rights regarding your personal information, depending on your location:

Access and Correction: Request to view, update, or correct your data.
Deletion: Ask us to delete your information, subject to legal retention requirements.
Opt-Out: Unsubscribe from marketing communications or object to certain processing.
Portability: Receive your data in a transferable format.
Do Not Sell: We do not sell data, but California residents can opt-out under CCPA.

For EU residents under GDPR, additional rights include restriction of processing and withdrawal of consent. To exercise rights, contact us. We respond within 30 days (or as required by law). We may verify your identity for security.

Children's Privacy

Our services are not directed at children under 13. If we learn we have collected such data without parental consent, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted here with a revised effective date. We encourage you to review periodically. Continued use after changes constitutes acceptance.